| CHAIRMANS LETTER CONTINUED | |
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While the Naturalizer brand continued to win market share in department store accounts, our 331-store domestic Naturalizer Retail chain struggled in 2000. Improving this chains performance remains a top priority. We therefore are expanding its real estate repositioning program, enhancing the talent level within its management, and intensifying our drive to merchandise the stores with compelling product. In addition to being an important channel of distribution, these stores serve as valuable brand-building vehicles for our Naturalizer wholesale business. In 2001, we will continue to right-size the chain, closing 30 more stores and opening only 10 in locations that closely match the demographics of our new Naturalizer customer. Naturalizers Canadian operation, which posted a strong 5.9 percent same-store increase in fiscal 2000, will open an additional six new stores in the coming year. WHOLESALE. In the wholesale business, Naturalizer is our flagship brand and we are intensely focused on growing this business. The brand had an excellent year in 2000, increasing its sales to department stores by 25 percent over fiscal 1999. We expect to build on this momentum and continue to increase market share.
Progress for Naturalizer also can be seen in the highly prized brand focus areas it was awarded in department stores during year 2000, including five in Macys metropolitan New York stores. Research says our customer base is improving too. Women in the 35-54 age group, with greater spending power and fashion sense, are rediscovering the Naturalizer brand. This is only the beginning. We look to grow Naturalizer further as we continue to build our business in partnership with major department store chains and specialty footwear retailers. We will continue to market the brand through high-impact point-of-purchase displays, consumer catalogs, national advertising and the support of our Naturalizer Retail chain. |