This web page answers the questions most frequently asked by our shareholders. If you have other questions
or would like additional information, please contact our transfer agent, EquiServe, or our
Shareholder Relations Department.
Lost Certificates
Although stock certificates can be replaced, the process is time-consuming and costly. If a
certificate is lost, stolen, or destroyed, promptly notify EquiServe. Give your certificate number,
number of shares of stock, date of issue, and name on certificate. A "stop transfer" will then be
placed against the certificate to prevent an unauthorized transfer of the shares. EquiServe will
send you the necessary paperwork and further processing instructions. Certificate replacement
requires payment of the premium necessary to secure insurance, which is calculated based on a
percentage of the market value of the shares represented by the certificate at the time of
replacement plus a fee charged by EquiServe. The typical certificate replacement procedure
takes six to eight weeks.
Registration
Your stock certificates can be registered in your name with stock certificates issued to you,
or registered and held for you in your broker's nominee.
If your shares are registered in your name, quarterly dividends will be sent directly to you,
unless you participate in the Dividend Reinvestment Plan. Please examine your stock certificates carefully to verify the spelling of your name. If any
part of the registration is incorrect, you should notify EquiServe or your broker so corrected
certificates can be issued.
If your stock certificates are registered in your broker's nominee, your name will not appear
on our shareholder records. Thus, your dividends and all other shareholder information, including
proxy materials and annual reports, will be sent to your broker, who will be responsible for
forwarding them to you.
The corporation does not act as stock transfer agent. Transfer can be accomplished through EquiServe or your stockbroker.
They will determine the correct procedure for your circumstances.
Direct Deposit
By choosing Direct Deposit of your dividends, you eliminate the inconvenience and potential delay of
having to deposit your check at your bank. The dividends are automatically deposited in a checking or
savings account of your choice, at no cost to you. Your dividends are deposited on the quarterly dividend
payment dates. You receive notification by mail that the deposit has been made. For more information, contact
EquiServe or go to the Internet at http://www.equiserve.com.
Dividend Reinvestment Plan
Shareholders may participate in the Brown Shoe Dividend Reinvestment Plan. This plan offers holders of Brown
Shoe common stock an opportunity to purchase additional shares through automatic dividend reinvestment and/or
voluntary cash investments. No service or brokerage fees are charges. For more information, contact EquiServe
or go to their web site at http://www.equiserve.com.
Social Security/Taxpayer Identification Number
The Internal Revenue service requires shareholders to furnish and certify an identification number to every
company in which he or she owns shares. Your Social Security number serves this purpose. Under the Interest
and Dividend Tax Compliance Act of 1983, dividends paid to you as a shareholder of Brown Shoe are subject
to 20% withholding if your certified taxpayer identification number is not on file with EquiServe. You may
also incur a $50 penalty from the Internal Revenue Service.
If your number is not shown on your dividend check or statement of dividend income, or if the number shown
is incorrect, notify EquiServe of the correct number and the required W-9 Form will be sent to you for
completion. A printable form is also available on the Internet at http://www.equiserve.com.
Your Brown Shoe shareholder information can be accessed through the Internet at http://www.equiserve.com.
This will enable you on-line access to your account balance, current market value of the shares you own, account
activity, dividend information and historical market price information. When accessing your account information
through the Internet, you will need to enter the required security access information to gain access to your account.
Annual Report
The Annual Report is mailed after the close of our fiscal year. It is a comprehensive review of our operations during
the previous year, including financial statements certified by independent
public accounts. The Annual Report is also available on the Internet at http://www.corporate-ir.net
Form 10-Q
Form 10-Q, filed with the Securities and Exchange Commission every quarter, is available upon written request to the
Shareholder Relations Department of the corporation. It is also available on the Internet at http://www.corporate-ir.net.
Form 10-K
Form 10-K, filed with the Securities and Exchange Commission every fiscal year-end, is available upon written request
to the Shareholder Relations Department of the corporation. It is also available on the Internet at http://www.corporate-ir.net.
Duplicate Mailings
Duplicate mailings are costly to Brown Shoe and a nuisance to our shareholders. Duplicate mailings may occur if two or more
people in your home own stock in the corporation or one shareholder has more than one account due to different registrations.
If two or more shareholders live at the same address, they can direct EquiServe to eliminate mailings for all but one account.
These instructions will not affect mailings of dividends or Annual Meeting materials and will remain in effect until rescinded by you.
If you have more than one account and wish to consolidate them, notify EquiServe. The agent will advise you of the necessary
procedures to consolidate your accounts.
Contact EquiServe First in Most Cases
EquiServe is the Transfer Agent/Registrar/ Dividend Disbursing Agent for Brown Shoe.
Contact EquiServe when you have specific questions about dividend disbursements, stock transfer or tax reporting, or when you are
giving notice of a change of address, loss of a stock certificate, or nonreceipt or loss of a
dividend check.
Communications about the corporation's Dividend Reinvestment Plan also should be
directed to EquiServe, listed above.
To facilitate a quick reply, please include your name, address, account number, taxpayer identification number and a
reference to Brown Shoe on all correspondence.